Privacy Policy

What type of information do you collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

 

How do we store, use, share and disclose your personal information?


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with our site visitors


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

How can you withdraw your consent?


If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: [your physical mailing address].

 

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@theduchessyacht.com.

The Duchess Yacht is a Boat Rental, Yacht Charter Service Offering Whale Watching Tours, Sunset Cruises, Deep Sea Fishing Charters and All Types of Bay Cruises, Harbor Cruises and Overnight Destination Boat Rental Charters. Our Charters are 100% inclusive of all expense, from Boat, Captain, Fuel and Crew, and the use of all amenities from Snorkel Equipment, Kayaks, SUP and Fishing Equipment, based on the type of charter you choose.

The Duchess Yacht Is Conveniently Located in Marina Del Rey, Adjacent to Santa Monica, Venice,
Playa Del Rey, Beverly Hills and the Greater Los Angeles and Southern California Area.

FIND THE DUCHESS FEATURED IN:

OUR SERVICES INCLUDE:

NOW ABOARD THE DUCHESS!

Personalized Social Media Packages             Available on all Cruises and Charters

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L.A. County Water Taxi License #480058

L.A. County Water Taxi Operator License #480055

Ca.Fish and Game # FG7196

CA. CRD # 1036

The Duchess Yacht Charter Service

Marina del Rey Harbor

Passenger Boarding - 13701 Fiji Way

Marina del Rey, CA 90292

Contact

310-570-8902 or 800-676-1470

To view yachts, call for an appointment. 

Email: info@theduchessyacht.com

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